What if I think that I have a defective product?

If you are unsatisfied with your product please return to the retailer from which you purchased your shoes from. If you are dissatisfied with the response please send us an email here with all of the information listed below. Please note that we are unable to perform repairs and can only replace for current styles. Items with excessive wear and tear, material breakdown from extended time and/or use, or improper care will not be considered for a warranty. Once your email has been processed we will contact you via email with your Return Authorization number and instructions on how to send us your product.

Information needed to process request:

First Name Last Name Phone number Address Email address Style Name Colour Size Where was item purchased (if known) When was item purchased (if known) Reason for return Please include any pictures if possible

How can I work for Hush Puppies?

Thank you for your interest in Hush Puppies! As a Pacific Brands Licence, Hush Puppies is always looking for qualified individuals. To find out more about career opportunities, Careers. You will be able to view Pacific Brands job postings.

Is the colour I see on the website the actual colour of the shoe?

We strive to accurately represent the products featured on our site, but the actual colour and texture cannot always be conveyed properly with digital photography. Lighting and different monitor settings can also have an impact on how the colour appears.